As digital enterprise efforts transition from basic web & mobile initiatives to broader, more strategic business transformations, the need to bring the customer experience and IT performance together with business outcomes becomes paramount.
This paper covers:
- How Digital Performance Management (DPM) addresses this holistic digital challenge
- How DPM becomes a critical tool for managing business performance overall as organizations become more software-driven
- How DPM provides insight and control over both technology and business performance metrics to a diverse audience